Shipping policy

When will my order arrive?

All orders ship within 1-4 business days of the order date. Once your order ships, you'll receive a shipping confirmation email.

If you're in the US, your order will arrive within 7-10 business days after it ships. If you’re in AK, HI, PR, GU, or a US military base, your order may take an additional 2-4 weeks.

For any order enquiries, kindly reach out to us at support@hmheroes.com 

Where do you ship?

We currently offer shipping to the United States, Malaysia, Brunei, Singapore.

We ship to you via a Standard shipping method with the following carriers:

  • United States:
    • USPS; because of this, we can ship to any address that USPS recognizes. This includes PO Boxes, US territories, and military bases.
    • Amazon Logistics
    • UPS; Please note that some UPS packages will have USPS carry out final delivery.
  • Singapore
    • Urban Fox
  • Malaysia
    • GDEX 
  • All other countries:
    • DHL

Can I make changes to my order after it's been placed?

Once your order is placed, we are unable to make any changes, including address changes, item changes, or cancelation requests.

If you need an address change on your package, we recommend reaching out to the carrier to update your shipping information.